What To Know
Prior To Your Visit
How do you get ready for our service visit? Our goal is always to allow you to return to appreciating your new, functional space as soon as possible, and we will work as efficiently as possible to do so.
Read on for our tips on what to expect from our visit.
Pricing Transparency and Service Charges
We prioritize Pricing Transparency and do not ever charge any hidden fees or Fuel Surcharges.
Our charge for Permitting includes:
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The cost of the Permit Application (which varies between cities)
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A flat service fee to obtain the Permit for you
Our commitment to customer service includes continually being responsive to questions and feedback regarding service charges.
Reliable Professionalism |
Licensed, Insured Experts
Our team of Master Electricians are all fully licensed and insured.
You can expect our team members to remain professional and treat you and your home respectfully while they are working.
Ensure A Clean Work Site Prior To Your Service
We kindly request that before we arrive, our clients prepare the space in which our electricians will be working to allow our team easy access to the areas they will need to work.
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Please remove any belongings, furniture, or other objects that may make it difficult for us to access necessary spaces or wiring.
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Proper work site preparation will save time and money for our valued clients.
We understand you and your family may be home during service, and will always try to work with minimal interference to your day. Additionally, we always leave a work site clean and neat.
Professional Scheduling
and Punctuality
We understand your time is valuable, and we commit to arriving to your scheduled appointment on time. Advanced notice will be given for any changes to your appointment time.
Our goal is to work as effectively as possible to service your electrical needs.
What Our Clients Say
Karac
Had Downeast come upgrade our electrical service to 200amp, and they were amazing! So easy to deal with, so thorough and very reasonably priced. All while not having to wait months for the service to happen!! Can’t tell you how many of the other companies wanted us to wait months when we needed the service done sooner due to heat pump installation. We have found our electrical company for years to come. Great service, great prices, great communication, you can’t beat that!